بررسی تأثیر به کارگیری فناوری اطلاعات و ارتباطات (ICT) در افزایش بهره‌وری کارکنان مورد مطالعه (کارکنان بانک مسکن تبریز)

نوع مقاله: علمی پژوهشی

نویسندگان

1 کارشناس ارشد مدیریت تکنولوژی دانشگاه علامه طباطبایی تهران

2 کارشناس ارشد سیستم‌های هوشمند دانشگاه صنعتی امیرکبیر

3 دانشیار گروه مدیریت بازرگانی دانشگاه علامه طباطبائی تهران

چکیده

موضوع مقاله حاضر، بررسی تأثیر به کارگیری فناوری اطلاعات و ارتباطات( (ICT، در افزایش بهره‌وری کارکنان، و بهبود بهره‌وری سازمان‌ها است. روش تحقیق حاضر از نظر هدف، کاربردی، از نظر جمع‌آوری اطلاعات پیمایشی (با استفاده از پرسش نامه) و از نظر تحلیل اطلاعات، توصیفی است. جامعه آماری این پژوهش را  100 نفر از کارکنان بانک مسکن تبریز تشکیل می‌دهند. روش نمونه گیری تصادفی بوده و پایایی پرسش نامه با استفاده از ضریب آلفای کرونباخ مورد بررسی قرار گرفت. این ضریب برای مؤلفه فناوری اطلاعات و ارتباطات (84/0)، و برای مؤلفه بهره‌وری کارکنان(86/0) می‌باشد.  در این تحقیق اثر همبستگی بین متغیرهای "زیر ساخت های فناوری اطلاعات" و "فناوری اطلاعات" و "کاربرد اطلاعات"، با بهره‌وری کارکنان؛ و همچنین آزمون t بین آنها مورد بررسی قرار گرفت. نتایج به دست آمده از بررسی‌های انجام شده نشانگر آن است که بین فناوری اطلاعات و بهره‌وری کارکنان رابطه مستقیم و معناداری وجود داشته و فناوری اطلاعات بر بهره وری کارکنان تاثیر گذار است.

کلیدواژه‌ها


عنوان مقاله [English]

The investigation of the effect of using ICT on increasing the employees' productivity (Case study: Bank Maskan personnels in Tabriz)

نویسندگان [English]

  • Mina Faragi 1
  • Bahman Faraji 2
  • Saeed Sehat 3
1 Department of Technology Management allame Tabatabai university,Tehran,Iran
2 Department of Artificial Intelligence,Amirkabir university of Technology,Tehran,Iran
3 Department of Management,Branch,Allameh Tabatabai University,Tehran,Iran
چکیده [English]

Nowadays, information and communication technology are considering a main tool for increasing the productivity. The aim of this study was to investigate the effect of IT and ICT on increasing the productivity level of organizations. The research method was an applied survey. The research population included 100 employees of Maskan bank in Tabriz. The sampling method was simple random sampling. To gather the data a questionnaire was used. The reliability of the questionnaire, using cronbach's Alpha for ICT (0.84), productivity (0.86) were obtained. The inferential statistics, correlation between variables (information technology substructures IT, and the application of information with employees' productivity and t-test were investigated. The result showed a direct and meaningful relation between some variables as IT substructures, and the use of information and employees' productivity. It doesn't have any effect on employees' productivity.

کلیدواژه‌ها [English]

  • information and communication technology
  • information substructures
  • Productivity
  • the role of productivity in the organization

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