ارائه الگویی برای توسعه منابع انسانی شرکت‌های کوچک و متوسط (SMEs) : مطالعه ای مبتنی بر مدل سه شاخگی مدیریت

نوع مقاله: علمی پژوهشی

نویسندگان

1 دانشجوی دکتری گروه مدیریت بازرگانی دانشگاه علامه طباطبائی،تهران،ایران

2 دانشیار گروه مدیریت بازرگانی، دانشکده مدیریت و حسابداری، دانشگاه علامه طباطبائی، تهران ،ایران

3 عضو هیأت علمی گروه مدیریت صنعتی دانشگاه علامه طباطبائی،تهران،ایران

چکیده

تحقیق حاضر با هدف، شناسایی ابعاد، مؤلفه‌ها و شاخص های توسعه منابع انسانی شرکت های کوچک و متوسط و تبیین عوامل اثرگذار بر آن با الهام از الگوی سه شاخگی مدیریت انجام شده است. این پژوهش توصیفی و در زمره تحقیقات ترکیبی (کیفی وکمّی) است که در بخش کیفی  با بهره گیری از تکنیک دلفی در تفسیر مصاحبه‌ها، به کشف عوامل مورد نظر پرداخته شد و تجزیه و تحلیل نهایی روی 50 ماتریس بازگشتی که مبتنی بر مؤلفه‌های استخراجی طراحی شده بود، انجام شد و داده های گردآوری شده با استفاده از نرم افزار میک‌مک تحلیل شد. جامعه آماری این تحقیق را در بخش کیفی پنل خبرگان و در  فاز کمّی شرکت ها و کسب و کارهای مستقر در شهرک‌های صنعتی تشکیل می دهند  که در بخش ساخت و تولید فعالیت می کنند و دارای 10- 99 کارکن هستند. داده‌های گردآوری شده، ابتدا با استفاده از نرم افزار میک مک تحلیل و موقعیت متغیرهای شناسایی‌شده از جهت تأثیرگذاری یا تأثیرپذیری مشخص گردید و در فاز کمّی نیز فرضیه هایی طراحی و نقش میانجی متغیرهای توسعه فردی و سازمان های به عنوان متغیر میانجی تعیین شد. بر اساس یافته های تحقیق در بعد ساختاری پنج مؤلفه، در بعدرفتاری چهار مؤلفه و در بعد زمینه‌ای سه مؤلفه در توسعه منابع انسانی این شرکت ها مؤثر شناخته شدند.

کلیدواژه‌ها

موضوعات


عنوان مقاله [English]

A Human Resources Development Model for Small and Medium Enterprises (SMEs) via the Three-Branch Management Model Approach

نویسندگان [English]

  • Houshang Mobarakabadi 1
  • Vahid Nasehifar 2
  • Maghsoud Amiri 3
1 Ph.D. student, Department of Business Management, Allameh Tabataba'i University, Tehran, Iran
2 Professor, Department of Industrial Management, School of Management and Accounting, Allameh Tabataba'i University, Tehran, Iran
3 Ph.D. student, Department of Business Management, Allameh Tabataba'i University, Tehran, Iran
چکیده [English]

Owing to the key role small and medium enterprises play in achieving social and economic goals, it has become gradually more vital to scrutinize their performance. Human resource development via expanding organizational and employees’ capabilities guarantee survival and functional improvement of such companies. This descriptive mixed-method research was thus undertaken to identify the dimensions, components and indicators of human resources development in SMEs and explicate the factors affecting it based on the three-dimensional management model. The research sample in the qualitative phase comprised a panel of 25 professors and experts from different universities and industries selected via snowball sampling procedure. In the quantitative phase, the research population comprised all manufacturing organizations and companies with 10-99 employees and operating under the name of SMEs. Using a two-step purposeful cluster sampling based on geographical distribution and the company’s orientation, nine provinces and two randomly selected cities in each province were chosen to form the cluster sample of 384 workshops. The research data were collected via interviews with experts that were analyzed using the Delphi technique to form the 50-item questionnaire which was employed in the quantitative phase. The research data were further analyzed using Mic Mac Software to locate the identified variables and exploratory analysis was conducted to define the components that were effective on human resources.    

کلیدواژه‌ها [English]

  • Behavioral Dimension
  • Contextual Dimension
  • Human Resource Development
  • SMEs
  • Structural Dimension

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